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Privacy Policy of Image Edit Expert

To improve our understanding of our clients and maintain ongoing communication, we gather essential details from individuals who visit our website or use our services.

We place the utmost importance on safeguarding the personal information of everyone who interacts with our platform.

This privacy statement outlines what kinds of data we collect, the ways we utilize that information, and the steps we take to protect your privacy and uphold your rights regarding your personal data.

Types of Information We Collect

We collect your data through two primary methods:

1. Voluntarily Provided (With Your Permission):

  • Personal Details: Full name

     

  • Professional Background: Role or designation, business name, and company website

     

  • Contact Information: Email address, physical/mailing address, phone number, and payment-related details

     

  • Demographics: ZIP/postal code, personal interests, and user preferences

     

  • Financial Data: Credit or debit card details

     

  • Tax Information: VAT identification number

     

2. Automatically Captured (During Website Use):

  • Device Information: Type of operating system

     

  • Location Data: General geographic region

     

  • Network Details: IP address

     

  • Browser Information: Version and type of web browser

     

  • User Behavior: Pages visited and navigation patterns

 

Categories of Data We Collect and Their Purpose

1. Login Credentials:

This includes the email address and password you use to access our system. We collect this information to provide technical assistance, deliver a personalized user experience, and ensure the proper functioning of our services and platform.

2. User Profile Information:

This refers to your personal details, such as your name and contact info, which you may submit when completing forms like free trial requests or service inquiries. We use this data to process your service requests efficiently and may also use it to send relevant promotional emails, notifications, or marketing materials.

3. Billing and Representative Details:

Information such as your bank details, billing address, credit/debit card number, name, email, and phone number fall into this category. We require this data to fulfill contractual obligations, manage payment transactions, handle financial verifications, and prevent fraudulent activity. These details are strictly used for administrative and financial purposes.

4. Website Usage Data:

Collected automatically, this includes information like your IP address, geographic location, operating system, browser type and version, session duration, visit frequency, site navigation paths, and user interaction behavior. This data helps us improve website performance, analyze user engagement, and deliver a better overall experience.

Image Copyright Policy

At Image Edit Experts, we fully recognize that all images, content, and data submitted by our clients are their exclusive property. You retain complete ownership of all copyrights and intellectual property rights associated with your materials.

We do not use, reproduce, alter, distribute, or display any client-provided images or data beyond what is required to deliver our post-production services. Your content is handled with the utmost confidentiality and used solely for the purpose of fulfilling your specific service requests.

You retain all rights, titles, and interests in your images and data.

  1. Retention Period

We will retain your images for 2 months to fulfill your further post-production needs. However, after that time frame, we will delete them from our systems.

  1. Security Measures

We implement industry-standard security measures, including physical security measures, technical safeguards, and administrative controls, to protect your images and data from unauthorized access, loss, or theft.

  1. Copyright Infringement and Complaints

Image edit expert will not remove or alter copyright notices or other proprietary markings on your images or data. Only when you request to delete your images and data then we remove those from our systems.

If you believe your copyrighted material has been used in a way that constitutes copyright infringement, please get in touch with us at support@imageeditexpert.com with a written notice containing the following information:

  • A description of the copyrighted work that you claim has been infringed.
  • A description of where the material you claim is infringing is located.
  • Your contact information (name, address, email, phone number).
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

We, Image Edit Expert, are not liable for any unauthorized use or distribution of Client Images by third parties beyond our reasonable control.

imageeditexpert.com Contact Details

The following information includes our registered company name and contact details which can be used in order to contact the data controller of this privacy policy and to communicate any complaint, suggestions or withdrawal of consent to this privacy policy:

imageeditexpert.com

Bangladesh, Head Office (Main production team)

137/10 2nd Colony Mazar Road,

Mirpur 1 Dhaka 1216
Email: support@imageeditexpert.com

Privacy Safeguarding Measures

Compliance with Privacy Laws and Legal Obligations

This website has been developed with full adherence to major international data protection regulations, ensuring transparency and accountability in how personal data is collected, processed, and safeguarded:

  • General Data Protection Regulation (GDPR – EU):
     We respect your rights under the GDPR, including the right to access your data, request corrections, demand deletion, and object to automated processing. These rights empower you to control how your personal information is handled on our platform.

  • ePrivacy Regulation (ePR):
     In accordance with the ePR, we obtain your explicit consent before storing or accessing cookies on your device. This ensures compliance with EU privacy standards related to electronic communications.

  • California Consumer Privacy Act (CCPA):
     Under the CCPA, we are authorized to collect and process personal data transparently and fairly. It grants consumers the right to know what personal data is being collected, how it is used, and to opt out of its sale or sharing.

Additionally, we may be legally obligated to disclose user data if required by law, legal proceedings, or governmental authorities.

Engagement with Third-Party Services

Our website may display third-party content such as advertisements, embedded features, or external links. While we do not sell your personal data, we may share specific categories of information with trusted third parties in the following circumstances:

  • Transactional Partners:
     To facilitate payments or financial operations, we may share information with banking service providers or payment gateways.

  • Service Providers:
     We may work with professional entities, such as marketing firms, analytics tools, or web hosting companies, that assist us in delivering and maintaining our services.

  • Legal and Regulatory Authorities:
     We may disclose personal data to government agencies such as tax authorities or customs officials when required by law.

External Links and Responsibility Disclaimer

Our website may include links to external websites for your convenience or reference. Please note:

  • We do not control the content, functionality, or privacy policies of these third-party sites.

  • We are not liable for any offensive, harmful, or inappropriate content found on those platforms.

  • We strongly encourage you to review the privacy policies of any third-party websites you choose to visit.

Controlling the Use of Your Data

We respect your choices when it comes to the collection, use, and sharing of your personal information. You have the ability to control how your data is handled, especially in the following areas:

  • Use for digital marketing campaigns

  • Sharing with third-party service providers

If you would like to limit or withdraw consent for how we use your personal data, please reach out to us at support@imageeditexpert.com.

 

Your Rights as a Data Subject

As a data subject, you are entitled to a range of rights under global privacy laws such as the GDPR and CCPA. These include:

  • Right of Access:
     You have the right to request access to the personal data we hold about you. We are required to respond within 30 days of receiving your request.

  • Right to Rectification:
     If you believe any of the information we have collected is inaccurate or incomplete, you can request a correction.

  • Right to Erasure:
     You have the right to request that your data be deleted from our systems, and we are obligated to comply unless legal obligations require retention.

  • Right to Be Informed:
     You will always be informed about how your data is collected, used, and shared, especially before it is used for a new purpose.

  • Right to Restrict Processing:
     You may request limits on how we use your data or adjust your communication preferences.

  • Right to Object:
     You can object to certain types of processing, including direct marketing or profiling based on our legitimate business interests.

 

Cookies and Tracking Technologies

To improve your experience and enhance website performance, we use cookies in accordance with international cookie laws. Cookies will not be placed on your device without your consent.

Types of Cookies We Use:

  • Necessary Cookies:
     Essential for basic site functionality such as logging in, processing payments, or using secure areas.

  • Performance Cookies:
     Help us understand how visitors interact with the site, including page visits and navigation paths, to improve functionality.

  • Functionality Cookies:
     Allow us to personalize content, remember your language or region preferences, and provide a more tailored experience.

Note: Most browsers accept cookies by default. However, you can manage or disable cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the website.

 

Modern Slavery Statement

Image Edit Experts is committed to upholding ethical business practices and actively works to prevent modern slavery and human trafficking in all areas of our business and supply chain. Our Modern Slavery Policy reflects our dedication to human rights, dignity, and lawful employment practices.

 

Privacy Policy Changes and Updates

Image Edit Experts reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements or service offerings. Any changes will be clearly posted on this page, and the revised policy will take immediate effect upon publication.

 

Contact Us

If you have any questions about this Privacy Policy, your data rights, or our services, feel free to contact us at:

📧 support@imageeditexpert.com